Hello Steve,
You'll need to give more information for people to help you.

1) Is this the first time you installed R?  Or was it a working R version
that suddenly started having this problem?
2) Did you try uninstalling this version, downloading a new version,
installing it - and seeing what happens?
3) Do you have an office firewall ? (what type?)


In the installation process, you can set the type of help file you get.
 maybe that would resolve your issue (although I have a feeling you need to
reinstall R and it would work - it shouldn't need internet for help).



Best,
Tal



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On Thu, Sep 30, 2010 at 4:41 PM, Steve Su <ssu@maths.uwa.edu.au> wrote:

> Dear R community,
>
> I was using R 2.11.1 without internet connection on Windows XP and whenever
> I type ?mean for example, R would freeze and crash out...
>
> Is this something that can be fixed? I would like to use the internel help
> file if possible...
>
> Thanks.
>
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