
Hello,
 
 I have found the people associated with this list to be VERY helpful over the years. This is especially appreciated as, some of my answers have come from the same people who are busy improving R: a fascinating, potent set of software tools, excellently supported. In my humble opinion, the anti-thesis of a commercial for profit software analogue.
 
Good Luck to you,
 
John
 
Date: Fri, 20 Aug 2010 13:06:05 -0500
From: kw.stat@gmail.com
To: spencer.graves@structuremonitoring.com
CC: r-devel@r-project.org
Subject: Re: [Rd] No RTFM?

Recently I was visiting with people about why commercial support is needed
for some people using R.  One person observed:
 
With commercial support, you have a person that you can call with questions
and yell at.
With R mailing lists, you can ask questions and have people yell at YOU.
 
The atmosphere of the R-help and R-devel mailing lists is infamous.  Is this
a good reputation to have?  I'm doubtful that it is.
 
So, I support Spencer's suggestion for more civility.
 
Kevin Wright
 
 
On Thu, Aug 19, 2010 at 7:08 PM, Spencer Graves <
spencer.graves@structuremonitoring.com> wrote:
 
>  What do you think about adding a "No RTFM" policy to the R mailing lists?
> Per, "http://en.wikipedia.org/wiki/RTFM":
>
>
> The Ubuntu Forums and LinuxQuestions.org, for instance, have instituted "no
> RTFM" policies to promote a welcoming atmosphere.[8][9].
>
> RTFM [and] "Go look on google" are two inappropriate responses to a
> question. If you don't know the answer or don't wish to help, please say
> nothing instead of brushing off someone's question. Politely showing someone
> how you searched or obtained the answer to a question is acceptable, even
> encouraged.
> ...
>
> If you wish to remind a user to use search tools or other resources when
> they have asked a question you feel is basic or common, please be very
> polite. Any replies for help that contain language disrespectful towards the
> user asking the question, i.e. "STFU" or "RTFM" are unacceptable and will
> not be tolerated. —Ubuntu Forums
>
>
> Gavin Simpson and I recently provided examples answering a question from
> "r.ookie" that had previously elicited responses, ""You want us to read the
> help page to you?" and "It yet again appears that you are asking us to read
> the help pages for you."
>
>
> I can appreciate the sentiment in fortunes('rtfm'). In this case, however,
> "r.ookie" had RTFM (and said so), but evidently the manual was not
> sufficiently clear.
>
>
> Best Wishes,
> Spencer Graves
>
> ______________________________________________
> R-devel@r-project.org mailing list
> https://stat.ethz.ch/mailman/listinfo/r-devel
>
 
 
 
-- 
Kevin Wright
 
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