There is a field URL in the DESCRIPTION file of the package. Could you use
it for route support request?


2008/10/3 William Dunlap <wdunlap@tibco.com>

> Our firm would like to route support requests through
> a website instead of using email.  However R will refuse
> to install a package if DESCRIPTION's Maintainer field
> does not have a valid email adress or the special value
> "ORPHANED".  (The check is done with
> tools:::.valid_maintainer_field_regexp.)
>
> I imagine a typical Maintainer line for the package "foo"
> might be something like
>   Maintainer: Amalgamated Widget's Support Team
> <http://support.amalgamatedwidgets.com/spackage?name=foo>
>
> How much does the package system (or CRAN) depend on
> the Maintainer field being an email address?  I can imagine
> programs would find mailing to an address easier than
> dealing with a website, but humans would have a better experience
> with a well designed website.  Perhaps we could add an optional
> %s field to the website so a program could post a small message.
>
> Bill Dunlap
> TIBCO Spotfire Inc.
> wdunlap tibco.com
>
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