[Rd] Replying to bug reports

[Uwe Ligges]

Martin Maechler wrote:

>>>>>>"Roger" == Roger D Peng <rpeng at jhsph.edu>
>>>>>>    on Fri, 16 Jul 2004 16:13:17 -0400 writes:
> 
> 
>     Roger> I have a naive question here, but only because I've
>     Roger> managed to screw this up twice in the last week.
> 
>     Roger> What is the correct way to reply to a bug report?
> 
>     Roger> Should r-bugs be in the To: or Cc: fields?  I
>     Roger> originally thought that hitting "Reply" and stripping
>     Roger> of the r-devel email address was sufficient but
>     Roger> apparently not.
> 
> and be careful to keep the string '(PR#....)' as part of the
> subject *)  That should really suffice.
> 
> Can you remind me of an example where it didn't?
> 
> Martin
> 
> *)
>  Brian found it useful to move that string to the
>  beginning of the subject line in those cases where that line
>  has been relatively long -- since other people's mailers may
>  break the line in two - which for the 'R-bugs' mail handler
>  makes the 2nd part to be "not Subject" and leads to creation of
>  another PR#.

Indeed, see yesterdays the duplicated reports #7100 and #7102. Where it 
would have been essential (at least for Roger's mail client) to move the 
PR#7100 in front of the subject line.

I don't know JitterBug. Is it possible to put the PR# in front of the 
subject line rather than appending it at the end in order to overcome 
this quite frequent problem with rather long subject lines?

Uwe


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